1. General Information
By visiting the ikaglaie.com website and/or making a purchase from this site, you are deemed to have accepted the following terms and conditions. Please read these terms carefully before placing an order.
2. Products and Prices
All product information, prices, and images on our website are for informational purposes. Prices are subject to change without prior notice. Product prices include VAT. If a product cannot be supplied due to stock availability, your order may be cancelled and your payment refunded.
3. Order and Payment
When you place an order, you commit that the information you provide is accurate and complete. Payment transactions are carried out via a secure payment infrastructure. Your credit card information is not stored and is not shared with third parties.
4. Delivery
Your orders are handed over to the courier within the specified time after your payment is confirmed. Delivery times may vary depending on your location and the courier company. ikaglaie is not responsible for delays that may occur during delivery.
5. Cancellation and Return Policy
Within the scope of the Distance Sales Agreement, you may exercise your right of withdrawal within 14 days from the date you receive the product. Products to be returned must be unused, with the packaging unopened, and undamaged. Returns are not accepted for products that are not suitable for return due to hygiene and health reasons (such as opened cosmetic products).
6. Privacy and Personal Data
Your personal information is protected under our Privacy Policy and is used only for order processing. Your information is not shared with third parties, except for legal requirements.
7. Intellectual Property Rights
All content, images, logos, and text on our website belong to ikaglaie. Unauthorized use, copying, and reproduction are prohibited.
8. Limitation of Liability
ikaglaie does not guarantee that the website will operate uninterrupted or error-free. It cannot be held responsible for damages that may arise due to technical malfunctions, viruses, or third-party interventions.
9. Dispute Resolution
The laws of the Republic of Turkey shall apply to any disputes arising from these terms and conditions. Consumer arbitration committees and consumer courts are authorized.
10. Changes
ikaglaie reserves the right to change these terms and conditions without prior notice. Current terms will always be published on our website.
Contact
You can contact us for your questions:
E-mail: info@ikaglaie.com
Web: ikaglaie.com
